Privacy Policy

HomeRoof Fix (“HomeRoof Fix,” “we,” “us” or “our”) operates homerooffix.com as a roofing service-request and referral platform. This Privacy Policy explains what information we collect, how we use and disclose it, and the choices available to you.

Name: Haris Mehmood
Date: 12 Sep, 2026

1. Information We Collect

Depending on how you interact with us, we may collect:

Information you provide

  • Name

  • Telephone number

  • Email address

  • Property address or ZIP code

  • Roofing concern or requested service

  • Preferred contact details

  • Information shared during a telephone call

  • Photographs, messages or other information you voluntarily provide

Please do not provide Social Security numbers, financial-account credentials, medical information or other unnecessary sensitive information.

Telephone and call-routing information

When you call a number displayed on our website, we may collect:

  • Calling and receiving telephone numbers

  • Date, time and duration of the call

  • Call-routing and connection information

  • General location derived from the area code or ZIP code

  • Call outcome and provider-matching information

  • A recording or transcript when notice is provided and recording is permitted by applicable law

Information collected automatically

We and our technology providers may collect:

  • IP address

  • Browser and device information

  • Operating system

  • Referring and visited pages

  • Approximate location

  • Cookie identifiers

  • Website interactions

  • Advertising and analytics information

2. How We Use Information

We may use information to:

  • Respond to roofing-service inquiries

  • Determine whether an independent provider may be available

  • Route or transfer calls to independent roofing providers

  • Communicate about a requested service

  • Operate, maintain and improve the website

  • Measure calls, advertising and website performance

  • Detect fraud, misuse or security incidents

  • Maintain business and compliance records

  • Enforce our terms and protect legal rights

  • Meet legal or regulatory obligations

We limit collection to information reasonably relevant to these purposes.

3. How We Disclose Information

We may disclose information to:

Independent roofing providers

We may send or transfer inquiry details or calls to independent roofing providers so they can evaluate whether they can assist you.

Lead-routing and marketplace partners

We may work with call-routing networks, lead marketplaces and matching partners that help identify or connect available providers.

Technology and service providers

These may include website hosting, call tracking, call routing, analytics, advertising, cybersecurity, communications and data-storage providers.

Legal and safety recipients

We may disclose information when reasonably necessary to comply with law, respond to legal process, prevent fraud, protect safety or defend legal rights.

Business-transfer recipients

Information may be transferred as part of a merger, financing, acquisition, restructuring, bankruptcy or sale of some or all business assets.

4. Sale or Sharing of Personal Information

HomeRoof Fix may receive compensation when a call or service request is connected to an independent provider or lead-network partner.

Depending on applicable law, transferring inquiry information or a telephone call for value may be considered a “sale,” “sharing” or use for targeted advertising—even when money is not exchanged specifically for the information.

Where applicable, you may opt out by:

  • Visiting: [LINK TO “DO NOT SELL OR SHARE MY PERSONAL INFORMATION”]

  • Emailing: [PRIVACY EMAIL]

  • Using a legally recognized browser-based opt-out preference signal, such as Global Privacy Control

We will process applicable opt-out signals when legally required and technically detectable.

5. Cookies and Analytics

We may use necessary, functional, analytics and advertising cookies or similar technologies. These technologies help the website operate, remember preferences, understand visitor activity, measure telephone calls and evaluate marketing performance.

Provide visitors with a cookie-preference control where required. Rejecting optional cookies should not prevent access to essential website content.

6. Communications

When you call or contact HomeRoof Fix, you request communications related to your roofing inquiry. Your information may be transmitted to an independent provider so that provider can respond.

Any consent to receive automated marketing calls or text messages must be presented separately where required. Consent to unrelated marketing should not be made a condition of obtaining referral assistance.

Message and data rates may apply to text messages. Contact the sender directly to stop provider communications and use any provided opt-out method.

7. Call Recording

Calls may be monitored, recorded or transcribed for quality assurance, routing, fraud prevention and recordkeeping when permitted by law. When required, a recording notice or request for consent will be provided before recording begins.

If you do not wish to continue after hearing a recording notice, end the call and contact us using the email listed below.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including service-request processing, analytics, fraud prevention, dispute resolution and legal compliance.

Retention periods vary according to the type of information, contractual requirements and applicable law.

9. Data Security

We use reasonable administrative, technical and organizational safeguards intended to protect personal information. No transmission or storage system can be guaranteed to be completely secure.

10. Your Privacy Rights

Depending on where you live and subject to legal exceptions, you may have the right to:

  • Confirm whether we process your personal information

  • Access personal information we maintain about you

  • Correct inaccurate information

  • Request deletion

  • Obtain a portable copy

  • Request information about certain third-party disclosures

  • Opt out of the sale or sharing of personal information

  • Opt out of targeted advertising

  • Opt out of certain profiling

  • Appeal a decision concerning a privacy request

  • Exercise your rights without unlawful discrimination

Submit a request through:

Email: conact@homerooffix.com
Telephone: [PRIVACY TELEPHONE NUMBER]

We may need to verify your identity before completing a request. An authorized agent may submit a request where permitted by law, subject to verification.

If we deny a Connecticut privacy request, you may appeal by replying to our decision or emailing [PRIVACY EMAIL] with “Privacy Appeal” in the subject line.

11. Children’s Privacy

The website is intended for adults seeking property-related services. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us so we can review and delete it where required.

12. Third-Party Websites and Providers

Independent providers and external websites maintain their own privacy practices. This policy does not control how an independent provider handles information after receiving it. Review the provider’s privacy disclosures before supplying additional information.

13. Changes to This Policy

We may update this Privacy Policy as our practices or legal obligations change. We will post the revised version with an updated effective date. Material changes may receive additional notice where required.

14. Contact Us

Questions or privacy requests may be directed to:

HomeRoof Fix
Email: conact@homerooffix.com
Telephone: [PRIVACY TELEPHONE NUMBER]