HomeRoof Fix (“HomeRoof Fix,” “we,” “us” or “our”) operates homerooffix.com as a roofing service-request and referral platform. This Privacy Policy explains what information we collect, how we use and disclose it, and the choices available to you.
Name: Haris Mehmood
Date: 12 Sep, 2026
Depending on how you interact with us, we may collect:
Name
Telephone number
Email address
Property address or ZIP code
Roofing concern or requested service
Preferred contact details
Information shared during a telephone call
Photographs, messages or other information you voluntarily provide
Please do not provide Social Security numbers, financial-account credentials, medical information or other unnecessary sensitive information.
When you call a number displayed on our website, we may collect:
Calling and receiving telephone numbers
Date, time and duration of the call
Call-routing and connection information
General location derived from the area code or ZIP code
Call outcome and provider-matching information
A recording or transcript when notice is provided and recording is permitted by applicable law
We and our technology providers may collect:
IP address
Browser and device information
Operating system
Referring and visited pages
Approximate location
Cookie identifiers
Website interactions
Advertising and analytics information
We may use information to:
Respond to roofing-service inquiries
Determine whether an independent provider may be available
Route or transfer calls to independent roofing providers
Communicate about a requested service
Operate, maintain and improve the website
Measure calls, advertising and website performance
Detect fraud, misuse or security incidents
Maintain business and compliance records
Enforce our terms and protect legal rights
Meet legal or regulatory obligations
We limit collection to information reasonably relevant to these purposes.
We may disclose information to:
We may send or transfer inquiry details or calls to independent roofing providers so they can evaluate whether they can assist you.
We may work with call-routing networks, lead marketplaces and matching partners that help identify or connect available providers.
These may include website hosting, call tracking, call routing, analytics, advertising, cybersecurity, communications and data-storage providers.
We may disclose information when reasonably necessary to comply with law, respond to legal process, prevent fraud, protect safety or defend legal rights.
Information may be transferred as part of a merger, financing, acquisition, restructuring, bankruptcy or sale of some or all business assets.
HomeRoof Fix may receive compensation when a call or service request is connected to an independent provider or lead-network partner.
Depending on applicable law, transferring inquiry information or a telephone call for value may be considered a “sale,” “sharing” or use for targeted advertising—even when money is not exchanged specifically for the information.
Where applicable, you may opt out by:
Visiting: [LINK TO “DO NOT SELL OR SHARE MY PERSONAL INFORMATION”]
Emailing: [PRIVACY EMAIL]
Using a legally recognized browser-based opt-out preference signal, such as Global Privacy Control
We will process applicable opt-out signals when legally required and technically detectable.
We may use necessary, functional, analytics and advertising cookies or similar technologies. These technologies help the website operate, remember preferences, understand visitor activity, measure telephone calls and evaluate marketing performance.
Provide visitors with a cookie-preference control where required. Rejecting optional cookies should not prevent access to essential website content.
When you call or contact HomeRoof Fix, you request communications related to your roofing inquiry. Your information may be transmitted to an independent provider so that provider can respond.
Any consent to receive automated marketing calls or text messages must be presented separately where required. Consent to unrelated marketing should not be made a condition of obtaining referral assistance.
Message and data rates may apply to text messages. Contact the sender directly to stop provider communications and use any provided opt-out method.
Calls may be monitored, recorded or transcribed for quality assurance, routing, fraud prevention and recordkeeping when permitted by law. When required, a recording notice or request for consent will be provided before recording begins.
If you do not wish to continue after hearing a recording notice, end the call and contact us using the email listed below.
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including service-request processing, analytics, fraud prevention, dispute resolution and legal compliance.
Retention periods vary according to the type of information, contractual requirements and applicable law.
We use reasonable administrative, technical and organizational safeguards intended to protect personal information. No transmission or storage system can be guaranteed to be completely secure.
Depending on where you live and subject to legal exceptions, you may have the right to:
Confirm whether we process your personal information
Access personal information we maintain about you
Correct inaccurate information
Request deletion
Obtain a portable copy
Request information about certain third-party disclosures
Opt out of the sale or sharing of personal information
Opt out of targeted advertising
Opt out of certain profiling
Appeal a decision concerning a privacy request
Exercise your rights without unlawful discrimination
Submit a request through:
Email: conact@homerooffix.com
Telephone: [PRIVACY TELEPHONE NUMBER]
We may need to verify your identity before completing a request. An authorized agent may submit a request where permitted by law, subject to verification.
If we deny a Connecticut privacy request, you may appeal by replying to our decision or emailing [PRIVACY EMAIL] with “Privacy Appeal” in the subject line.
The website is intended for adults seeking property-related services. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us so we can review and delete it where required.
Independent providers and external websites maintain their own privacy practices. This policy does not control how an independent provider handles information after receiving it. Review the provider’s privacy disclosures before supplying additional information.
We may update this Privacy Policy as our practices or legal obligations change. We will post the revised version with an updated effective date. Material changes may receive additional notice where required.
Questions or privacy requests may be directed to:
HomeRoof Fix
Email: conact@homerooffix.com
Telephone: [PRIVACY TELEPHONE NUMBER]